Pubblicato il 4 giu 2025

Informazioni sul ruolo

As a KYC Analyst, you'll play a key role in ensuring a seamless and compliant onboarding experience for our growing customer base. Here's what your day-to-day will look like:

  • Perform due diligence – Ensure all necessary client documentation is accurately captured for timely onboarding.

  • Analyze and assess profiles – Verify customer identities and identify potential risks, escalating suspicious cases to the FinCrime team.

  • Assist customers – Provide support via email during the verification and activation process to guarantee a smooth user experience.

  • Utilize screening databases – Screen customers against PEP lists and adverse media to detect potential risks.

  • Perform risk assessments – Conduct thorough customer risk evaluations to identify and analyze potential client-related risks. Expect challenges, collaboration, and the freedom to bring your ideas to life. Things change quickly here, so be ready to adapt, take initiative, and shape your role as we grow.

Profilo ricercato

We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?

  • Relevant experience – You have at least 1 year in a similar KYC role, ideally within a startup or the financial sector; customer care experience is a plus.

  • Legal framework knowledge – You bring a solid understanding of AML/KYC regulations; AML/AFC qualification (ACAMS, ICA, or equivalent) is advantageous.

  • Language proficiency – You have professional fluency in both written and spoken English; Italian proficiency is considered a strong asset.

  • Analytical skills – You're able to meticulously analyze information, identify inconsistencies, and assess potential risks effectively.

  • Communication skills – You're capable of clearly and professionally communicating with customers and internal teams, primarily via email.

Benefit offerti

We believe high commitment, effort, and impact deserve to be highly rewarded and supported. That's why we created Satispay CareAbout, our way of making sure you're supported in your well-being, growth, and finances:

👨‍👩‍👧 CareAbout health & wellbeing

  • Unlimited paid time off

  • Psychological support & mental health webinars with Serenis

  • Flexible hybrid working system

  • Extended parental leave

  • Childcare leave

📚 CareAbout growth & development

  • Professional development programmes

  • Internal mobility program

  • Language classes with Preply

  • Internal workshops & training

💰 CareAbout financial support

  • Stock Option Plan (with additional grants often provided based on performance)

  • International relocation support

  • Competitive salary

  • Meal vouchers

 

Equal-Opportunity Employer At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

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Di più su Satispay

Satispay è stata fondata nel 2013 e nel 2015 abbiamo lanciato ufficialmente al pubblico la nostra app di pagamento mobile, dando il via alla nostra missione di semplificare i pagamenti per le persone. Attualmente il team Satispay conta oltre 700+ persone, distribuite in 4 sedi: Milano, Napoli, Lussemburgo e Barcellona.

C'è posto per te!

Dimentica la finanza old school! Siamo la super app che rende i pagamenti semplici, smart e convenienti dal 2015. Stiamo semplificando la gestione quotidiana del denaro per la nostra community di oltre 5.3 milioni di utenti e 400k+ esercenti. Ah,  abbiamo già detto che siamo un unicorno tech valutato oltre 1 miliardo di euro?

Ecco le opportunità che ti aspettano in Satispay:

  • Impatta milioni di persone ogni giorno: Lavora su un prodotto amato e utilizzato da oltre 5.3 milioni di persone!
  • Cresci affrontando vere sfide: Affina costantemente le tue competenze affrontando di petto problemi entusiasmanti e reali.
  • Impara dai migliori: Migliora il tuo livello collaborando in un team di persone talentuose, appassionate e pronte a supportare.
  • Ottieni ricompense per il tuo lavoro: Vedi il tuo impegno riconosciuto e premiato direttamente: un grande impegno porta a grandi ricompense (incluse stock option)!
  • Divertititi sul serio: Unisciti a un team vivace che lavora sodo, raggiunge grandi obiettivi e si gode il percorso!

Ti riconosci in questo? Rivoluzioniamo insieme il futuro dei pagamenti!

 

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