Senior Account Manager - Welfare
Informazioni sul ruolo
As a Senior Account Manager - Welfare, you'll play a key role in overseeing key welfare initiatives, creating and optimizing internal and external processes, and managing relationships with C-level stakeholders and external clients while leading a team of AMs focused on SME Welfare accounts’ management.
Here's what your day-to-day will look like:
-
Manage client relationships – By effectively managing and conducting relations with C-Level stakeholders, develop strong long-term relationships with client executives, and drive key account management activities to build and maintain a robust client base.
-
Conduct training and development – To empower key stakeholders and employees to independently utilize Satispay's Welfare services strengthening the engagement.
-
Monitor performance metrics – To track and analyse employer KPIs to align with OKRs, provide regular updates and reports on account performance.
-
Collaborate on strategic initiatives – By working closely with the BD Welfare Team and other key stakeholders to identify areas for improvement, support the achievement of OKRs, and participate in projects aimed at key account team and strategic growth.
-
Ensure the alignment with organizational objectives – By leading the planning, execution and evaluation of welfare-related projects.
-
Lead the AM Team - by providing guidance, monitoring KPIs and objectives achievement as well as organising day-to-day team’s activities.
Profilo ricercato
We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?
-
Extensive account and people management experience – With 6-8 years project management, welfare programs or process development as well as people management.
-
Strong expertise in process creation – With the ability to design, structure and optimize account management processes, training programs and performance analysis.
-
Strong analytical and strategic thinking skills – With the ability to interpret data and draw actionable insights to drive creative problem solutions and performance improvements.
-
Proficiency in GSuite and data analysis tools – Particularly strong skills in GSheet and familiarity with data-driven platforms.
Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special. If you're passionate and can make a difference, we truly encourage you to apply.
Benefit offerti
We believe high commitment, effort, and impact deserve to be highly rewarded and supported. That's why we created Satispay CareAbout, our way of making sure you're supported in your well-being, growth, and finances:
👨👩👧 CareAbout health & well-being
-
Unlimited paid time off
-
Psychological support & mental health webinars with Serenis
-
Flexible hybrid working system
-
Extended parental leave
-
Childcare leave
📚 CareAbout growth & development
-
Professional development programmes
-
Internal mobility program
-
Language classes with Preply
-
Internal workshops & training
💰 CareAbout financial support
-
Stock Option Plan (with additional grants often provided based on performance)
-
International relocation support
-
Competitive salary
-
Flexible Benefit budget
-
Meal vouchers
Equal-Opportunity Employer
At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Di più su Satispay
Satispay è stata fondata nel 2013 e nel 2015 abbiamo lanciato ufficialmente al pubblico la nostra app di pagamento mobile, dando il via alla nostra missione di semplificare i pagamenti per le persone. Attualmente il team Satispay conta oltre 700+ persone, distribuite in 4 sedi: Milano, Napoli, Lussemburgo e Barcellona.
C'è posto per te!
Dimentica la finanza old school! Siamo la super app che rende i pagamenti semplici, smart e convenienti dal 2015. Stiamo semplificando la gestione quotidiana del denaro per la nostra community di oltre 5.3 milioni di utenti e 400k+ esercenti. Ah, abbiamo già detto che siamo un unicorno tech valutato oltre 1 miliardo di euro?
Ecco le opportunità che ti aspettano in Satispay:
- Impatta milioni di persone ogni giorno: Lavora su un prodotto amato e utilizzato da oltre 5.3 milioni di persone!
- Cresci affrontando vere sfide: Affina costantemente le tue competenze affrontando di petto problemi entusiasmanti e reali.
- Impara dai migliori: Migliora il tuo livello collaborando in un team di persone talentuose, appassionate e pronte a supportare.
- Ottieni ricompense per il tuo lavoro: Vedi il tuo impegno riconosciuto e premiato direttamente: un grande impegno porta a grandi ricompense (incluse stock option)!
- Divertititi sul serio: Unisciti a un team vivace che lavora sodo, raggiunge grandi obiettivi e si gode il percorso!
Ti riconosci in questo? Rivoluzioniamo insieme il futuro dei pagamenti!
