Informazioni sul ruolo
About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.
What you'll be doing
As our Fincrime Analyst, you are our first line of defense. You’ll play a key role in the timely and accurate execution of high-volume Transaction Monitoring (TM), Ongoing Due Diligence (EDD), and oversight across both Consumer and Merchant segments.
Here's what your day-to-day will look like:
High-Volume Alert Management – Performing daily review and accurate disposition of transaction monitoring alerts (Fraud & AML/CTF) across Consumer and Merchant profiles.
Ongoing Oversight – Conducting periodic reviews and maintenance of KYC/KYB documentation for high-risk customers, including the assessment of complex company structures and UBO identification.
Pre-Investigative Assessments – Preparing initial case documentation and narratives for alerts that require deep-dive investigations, acting as the bridge to the Investigations and AML/CTF teams.
Operational Excellence – Owning a specific 'Focal Area' to drive value-creation and provide timely feedback to Quality and Product teams.
Strategic Collaboration – Working with KYC/KYB and Customer Care teams to manage necessary customer outreach via ZenDesk or FreshDesk.
Network Protection – Actively hunting for emerging Fraud/AML typologies and ensuring all actions are documented with the highest standard of audit readiness.
Who we're looking for
We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?
Experience – 3+ years in a FinCrime or Fraud Prevention role, preferably within a Fintech or fast-paced startup environment.
Regulatory Expertise – A strong understanding of AML/CFT regulations, relevant AML Directives, FATF recommendations, and local Luxembourgish or Italian AML laws.
Analytical Rigour – The ability to process high volumes of alerts accurately under time pressure without succumbing to "routine bias".
Technical Proficiency – Familiarity with Transaction Monitoring Systems (TMS) and case management platforms.
Communication Skills – Exceptional written and verbal English skills to draft clear, concise, and defensible findings (knowledge of Italian is a plus).
Onboarding & Life Cycle Mastery – An end-to-end understanding of the user journey to identify systemic weaknesses.
Agile Assessment – The discipline to maintain formalized documentation standards even during peak volume periods.
Core Values – Strong ethical judgment, attention to detail, and a commitment to continuous learning.
CareAbout: how we support your impact
We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:
❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you're moving countries)
⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness)
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Equal opportunity employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here.
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Di più su Satispay
Satispay è stata fondata nel 2013 e nel 2015 abbiamo lanciato ufficialmente al pubblico la nostra app di pagamento mobile, dando il via alla nostra missione di semplificare i pagamenti per le persone. Attualmente il team Satispay conta oltre 700+ persone, distribuite in 4 sedi: Milano, Napoli, Lussemburgo e Barcellona.
C'è posto per te!
Dimentica la finanza old school! Siamo la super app che rende i pagamenti semplici, smart e convenienti dal 2015. Stiamo semplificando la gestione quotidiana del denaro per la nostra community di oltre 5.3 milioni di utenti e 400k+ esercenti. Ah, abbiamo già detto che siamo un unicorno tech valutato oltre 1 miliardo di euro?
Ecco le opportunità che ti aspettano in Satispay:
- Impatta milioni di persone ogni giorno: Lavora su un prodotto amato e utilizzato da oltre 5.3 milioni di persone!
- Cresci affrontando vere sfide: Affina costantemente le tue competenze affrontando di petto problemi entusiasmanti e reali.
- Impara dai migliori: Migliora il tuo livello collaborando in un team di persone talentuose, appassionate e pronte a supportare.
- Ottieni ricompense per il tuo lavoro: Vedi il tuo impegno riconosciuto e premiato direttamente: un grande impegno porta a grandi ricompense (incluse stock option)!
- Divertititi sul serio: Unisciti a un team vivace che lavora sodo, raggiunge grandi obiettivi e si gode il percorso!
Ti riconosci in questo? Rivoluzioniamo insieme il futuro dei pagamenti!
