Strategic Account Manager
Informazioni sul ruolo
About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.
What you’ll be doing
As a Strategic Account Manager, you will be the primary guardian and growth driver of our most valuable merchant relationships. Reporting directly to the Strategic Partnership Director, you will act as the bridge between Satispay’s long-term vision and our partners' operational success. You will own the end-to-end relationship for a boutique portfolio of 4-5 top-tier global accounts. Here’s what your day-to-day will look like:
Strategic Portfolio Management – By serving as the dedicated C-level point of contact for Satispay’s most influential partners, managing complex, multi-layer international relationships and decision-making processes.
Strategic Growth & Planning – By developing and executing multi-year account plans to drive transaction volumes, optimise UX through internal campaigns, and explore international expansion opportunities.
Product Innovation & Integration – By identifying opportunities for deeper integration, such as the adoption of new features (BNPL, Fringe Benefits) or pioneering new business ventures like co-branded cards and loyalty program synergies.
Relationship Orchestration – By acting as the owner of your portfolio, coordinating across Product, Marketing, Legal, and Tech teams. You will ensure the right internal stakeholders are brought into the conversation at the right time to solve partner needs.
Collaboration with Leadership – by working closely with the Strategic Partnership Director and the Key Account team to align account goals with company milestones, ensuring active participation in KAM and Partnership strategic meetings.
Retention & Data-Driven Advocacy – by maintaining a "zero-churn" mindset, anticipating challenges, delivering high-level troubleshooting and using complex data sets to prove ROI through Quarterly Business Reviews that demonstrate Satispay’s tangible value.
Who we’re looking for
We need a problem-solver who loves teamwork and gets things done. For this high-stakes role, we are looking for a professional who can navigate the complexities of global partnerships with a long-term vision. Does this sound like you?
Strategic Account Management – 10+ years of experience in managing seven-figure, high-complexity global accounts. You have a proven track record in Fintech, Payments, or High-Growth Tech environments.
Complex Negotiation & Contract Management – Expert ability to lead high-stakes negotiations and manage intricate contractual frameworks, ensuring win-win deals for both Satispay and the merchant.
Analytical & Strategic Mindset – You don't just solve problems; you identify the root cause and build frameworks to prevent them. You think in terms of ecosystems and use data to drive growth and product implementation.
Expertise in Payment Infrastructure – Deep understanding of the payments industry, competitive landscape, and technical solutions, with the ability to translate technical concepts into compelling business cases for C-level executives (CFO/CMO).
Cross-functional Leadership & Orchestration – Exceptional ability to lead internal project teams and coordinate multiple departments, ensuring alignment and avoiding silos through proactive communication.
International Stakeholder Management – Proven experience in navigating international corporate structures and influencing decision-makers across different regions and layers of an organisation.
CareAbout: how we support your impact
We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:
❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you're moving countries)
⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness)
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Initial salary: Starting from €80,000 gross per annum
This baseline is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.
Equal opportunity employer
At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
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Di più su Satispay
Satispay è stata fondata nel 2013 e nel 2015 abbiamo lanciato ufficialmente al pubblico la nostra app di pagamento mobile, dando il via alla nostra missione di semplificare i pagamenti per le persone. Attualmente il team Satispay conta oltre 750+ persone, distribuite in 4 sedi: Milano, Napoli, Lussemburgo e Barcellona.
C'è posto per te!
Dimentica la finanza old school! Siamo la super app che rende i pagamenti semplici, smart e convenienti dal 2015. Stiamo semplificando la gestione quotidiana del denaro per la nostra community di oltre 6.5 milioni di utenti e 400k+ esercenti. Ah, abbiamo già detto che siamo un unicorno tech valutato oltre 1 miliardo di euro?
Ecco le opportunità che ti aspettano in Satispay:
- Impatta milioni di persone ogni giorno: Lavora su un prodotto amato e utilizzato da oltre 5.3 milioni di persone!
- Cresci affrontando vere sfide: Affina costantemente le tue competenze affrontando di petto problemi entusiasmanti e reali.
- Impara dai migliori: Migliora il tuo livello collaborando in un team di persone talentuose, appassionate e pronte a supportare.
- Ottieni ricompense per il tuo lavoro: Vedi il tuo impegno riconosciuto e premiato direttamente: un grande impegno porta a grandi ricompense (incluse stock option)!
- Divertititi sul serio: Unisciti a un team vivace che lavora sodo, raggiunge grandi obiettivi e si gode il percorso!
Ti riconosci in questo? Rivoluzioniamo insieme il futuro dei pagamenti!
